1. Introduction:

User privacy and data protection are our top priorities at iGrow. This policy defines how we collect, process, and protect user data when using the platform.

2. Data We Collect:

iGrow collects different types of data to provide high-quality educational services, including:

  • Personal information: such as name, email, phone number, and age.
  • Account information: login details and passwords.
  • Payment information: when making purchases within the platform.
  • Usage data: user activity within the platform and preferences.

3. How We Use the Data:

We use your personal data for the following purposes:

  • Enhancing user experience by providing personalized educational services.
  • Facilitating bookings and communication between students and teachers.
  • Securely processing payments.
  • Complying with legal requirements.

4. Data Sharing:

User data is fully protected and not shared with any third parties except when necessary, such as:

  • Payment service providers: for processing transactions.
  • Legal authorities: when required by law.
  • Data analysis: to improve platform performance.

5. Data Protection:

We apply the latest security standards to ensure user data protection, including:

  • Data encryption during transfer and storage.
  • Advanced security measures to prevent breaches and unauthorized access.
  • Verification and two-factor authentication to enhance security.

6. User Rights:

Users have the right to:

  • Modify or update their personal data.
  • Request data deletion when closing their account.
  • Adjust privacy settings and control data sharing.

7. Minimum Age Requirement:

Users must be 18 years or older to register or obtain parental consent.

Parents can manage their children's accounts and monitor their educational progress.

8. Changes to the Privacy Policy:

We reserve the right to update the privacy policy according to operational requirements or new laws, and users will be notified of any changes.

9. Contact Us:

For any inquiries regarding the privacy policy, you can contact us via:

  • Email: info@igrow-edu.com
  • Phone: +966548332655